Terms and Conditions

1. Introduction

Welcome to UpArrow (“Company”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website [uparrow.com.au] (“Site”) and the services we offer, including marketing, SEO, and PPC services (“Services”). By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site or Services.

2. Services

We provide a range of marketing, search engine optimization (SEO), and pay-per-click (PPC) advertising services. Detailed descriptions of our Services are available on our Site. We reserve the right to modify or discontinue any aspect of our Services at any time.

3. Use of Services

(a) Eligibility: You must be at least 18 years old to use our Services.

(b) User Obligations: You agree to provide accurate, current, and complete information as required for the use of our Services. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

(c) Prohibited Activities: You agree not to use our Site or Services for any unlawful purposes or to engage in any activity that could harm our Site or Services. This includes, but is not limited to, hacking, data mining, or distributing malicious software.

4. Fees and Payment

(a) Charges: The fees for our Services will be as outlined in our proposals or as agreed upon in writing. All fees are exclusive of GST unless otherwise stated.

(b) Payment Terms: Payments are due in accordance with the terms specified in our invoice or agreement. We reserve the right to suspend or terminate Services if payments are not made in a timely manner.

5. Intellectual Property

(a) Ownership: All intellectual property rights in our Site and Services, including content, trademarks, and logos, are owned by or licensed to UpArrow. You may not use any of our intellectual property without our express written permission.

(b) License: We grant you a limited, non-exclusive, non-transferable license to access and use our Site and Services for your personal or business purposes, subject to these Terms.

6. Privacy

Our Privacy Policy governs how we collect, use, and protect your personal information. By using our Site and Services, you consent to our Privacy Policy.

7. Limitation of Liability

(a) No Liability for Indirect Losses: To the maximum extent permitted by law, UpArrow is not liable for any indirect, incidental, special, or consequential losses or damages arising out of or in connection with your use of our Site or Services.

(b) Limitation on Liability: Our total liability for any claim arising out of or in connection with our Services shall be limited to the amount paid by you for the specific Services giving rise to the claim.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Victoria, Australia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

9. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on our Site, and your continued use of our Site and Services constitutes your acceptance of the updated Terms.

10. Contact Us

If you have any questions or concerns about these Terms, please contact us directly here.